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Care Instructions
How to Wear
• Handle your locket with care to preserve its shine and delicate details
• Avoid wearing it during intense activities (such as exercise), as this may cause scratches or damage
How to Store
• When not in use, keep your locket in a safe, dry place
• Store it away from direct sunlight and humidity
• Preferably keep it in a soft pouch or jewellery box to avoid scratches
How to Clean
• Clean gently using a soft cloth or a soft-bristled brush
• Use warm water with mild, detergent-free soap
• Rinse carefully, then dry and polish with a soft jewellery cloth
• Avoid harsh or abrasive cleaners
Production & Shipping
All Gbsha pieces are made to order (Pre-Order) and are not available as ready stock. Each piece is carefully crafted to reflect its personal meaning 🤍
Production Time
• Orders are prepared within 14 to 21 business days
• Processing time may be longer during peak seasons
• Production time begins after full payment is confirmed and all order details are received
Shipping
• Orders are shipped immediately after production is completed
• Delivery time depends on the selected shipping provider
• Gbsha is not responsible for delays caused by shipping carriers or circumstances beyond our control
Cancellation & Returns
• Due to the customized nature of our products, orders cannot be canceled or returned once confirmed
• In the event of an error on our part, the item will be remade or an appropriate resolution will be provided